Imaging in Burbank

When you have had a sudden bone or muscle injury or pain that has developed over time, you should make an appointment at OSS.  Our doctors have access to a variety of machines to take images to see your bones, joints, and soft tissues.  These images are important so your provider can give you the right diagnosis and treatment.

OSS in Burbank now has these imaging machines, making it EVEN better for you to get in-house services from a trusted team. We offer X-Ray, ultrasound, MRI, CT scans, and bone density scans.

Why OSS for Imaging?

1. Convenient. You go to one location for musculoskeletal medical care + get the needed images. Plus, our office will already be familiar to you.
    
2. More streamlined.  Since OSS now offers more imaging services, OSS can get the images into your medical record faster and we’ll be the ones to coordinate the imaging appointment with your insurance, if applicable.
    
3. Experts.  Between our orthopaedic surgeons, pain management specialist and our trusted board-certified musculoskeletal radiology partners, we will be able to give you expert interpretations of all images taken at OSS Imaging.

How Imaging Works?

1. You’ll first make an office appointment to see a member of our orthopaedic or pain management team.
    
2. You’ll want to prep for the medical appointment.     
   
   Wear clothes best suited for all musculoskeletal medical appointments. Specifically, it’s a great idea for you to come dressed in a manner that makes it easier for you to show the provider what and where it hurts.
   • Loose fitting clothes.  Loose fitting clothes allows you to roll up the pant legs or sleeves so the provider can get a better physical view of the area that is causing you pain.
   • Clothes with the least amount of metal.  Try to wear sports bras vs. bras with metal claps.  Sweatpants vs. jeans (which has a metal zipper or buttons around the waist).  Metal will appear in the X-Ray and CT Scans and may block part of the image your provider wants to view. Best to wear clothes with drawstring or elastic waistbands.
3. During your appointment, you’ll hear from the provider what type of imaging is needed.  If the provider determines a different type of image is needed, then the provider will write up an order for the more advanced imaging service.
    
4. If you are directed for more imaging, then you must read the specific instructions and complete the safety form / consent for MRI, CT Scan, and Bone Density Scan.

Frequently Asked Questions

Do I need to cancel my MRI appointment if I cannot come in?
Yes. You must cancel your appointment at least 1 business day in advance. There is a cancellation fee if you do not show up or if it's less than 24 hours notice. 
 

Why do you have an MRI late cancellation / no show fee? 
OSS does its best to minimize wait times for MRIs.  We do not double book.  MRI appointments can take anywhere from 15 minutes to 45 minutes.  Cancelling your appointment in advance allows OSS to offer the appointment to another patient. 
 

Do I need to arrive to my MRI appointment early?
Yes. Please arrive 20 minutes before your scheduled MRI appointment so you have enough time to review the safety consent with the imaging technologist and you have enough time to change. 
 

When can I get the OSS radiologist's report for the MRI or CT Scan that I did at OSS?
You can email your request for the report and our team will email it to you once it is ready.  If you had a CT Scan or MRI done, please give 3 business days to get the report.
 

What is the best way for me to get copies of all of my imaging (Xray, MRI, CT Scan) on CDs or DVDs?
You have 2 options:

Option 1. You request a copy of the images and the reports from Healthmark (online).  These copies will be mailed to you and it's complimentary. 

Option 2. You come into our office and request the images.  Some fees do apply. 1st MRI and/or CT Scan is complimentary (subsequent copies are $5 each).  Each Xray request is a $5.  Please note that you cannot order these images in advance.  You just need to walk in and speak with the Orthopaedics & Pain Management Front Desk (Burbank office only).  You may need to wait up to 30 minutes.  You are welcome to come in to make the request and then return to pick up. 
 

Are there any non-OSS imaging centers that OSS routinely works with so OSS can get the images directly from the center?
Yes. Good news.  There are a few imaging centers that OSS has an established relationship with so you do not need to get the images on DVD or CD.  Our imaging partners include: Radnet, Prohealth, and Providence Saint Joseph Medical Center. This means that OSS doctors can pull the image and the report up from the computer. 

Is OSS able to email the image?
Unfortunately, OSS cannot email the image. You must have the image on CD / DVD.  You can make the request for a CD / DVD online through Healthmark (takes up to 5 business days) or you can physically come into our clinic.  Please give 30 minutes if you physically come in.