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Checklist for Appointment

Best is to review so you are at ease

  1. Registration Forms.  Be sure to complete the registration or safety forms if you are coming in for a new service or if you are new patient.    
     
  2. Your photo ID. This can include a driver’s license, a REAL ID, or a passport.     
     
  3. Your Health Insurance Card and Credit Card. If you are using health insurance, you’ll need to bring the physical health insurance card. Regardless if you are using health insurance or self-pay (using no insurance), you should bring an active credit card (American Express, Visa, Mastercard, Care Credit, Discover, Care Credit) to handle any fees (c-o pay, co-insurance, deposit, outstanding balance).  If there is a fee, OSS requires you pay before you see the provider or receive service.    
     
  4. Medications: Bring a list of the medications and the dosage (strength) you are are currently taking.  Just double check that you include this information in your registration forms.    
     
  5. Coming in for Orthopaedics or Pain Management? 
    • Imaging.  Bring any X-ray, MRI, or CT Scan you may have that is related to your injury.  Sometimes, another provider may have requested that you get an X-Ray, CT Scan, or MRI of the body part that is causing you pain. If you did, please bring the image on a CD with the report from the radiologist (applies to MRI, CT Scan).
    • Clothing.  Dress in a way that will allow OSS to best evaluate your injury. Try to avoid wearing clothing with metal.  Gowns will be available if necessary.
  6. Coming in for Therapy Services? 
    • Physical Therapy.  Know that most insurances requires a prescription for a referral from your physician in order to bill your insurance. In the state of California, physical therapy has limited direct access laws, which means you may see a licensed physical therapist without a prescription from your physician for up to 12 visits or 45 days, whichever comes first. After that time, you will need to see a physician in order to continue with physical therapy, regardless of insurance type or self-pay (no insurance). However, your health insurance may or may not cover your visits without the prescription. We would be happy to check if your insurance requires a prescription or not. 
    • Hand Therapy.  For Occupational Therapy/Hand Therapy, a prescription is required to be seen by a licensed occupational therapist regardless of insurance type or self-pay. 
    • Chiropractic Care.  You are required to have a prescription for this service. 
    • Clothing. For physical therapy or chiropractic, please wear shorts, sweats, and t-shirts. For hand therapy, please wear short sleeve t-shirts.
  7. Coming in for MRI, CT Scan, or DEXA Bone Density Scan? 
    • Read the checklist and safety forms for the imaging you’ll be getting.  
       
  8. Know where to find our office.  
     
  9. Know our office policies

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Read What Our Patients Say

  • “Everyone at OSS Physical & Hand Therapy (is) kind, professional and courteous. They’ve been such a huge part of my shoulder surgery. Highly Recommend! ”
    - David B.
  • “If there were more stars, he deserves all! My mom knee was devastated by arthritis and osteoporosis (perhaps due to her age) for more than 8 years and the last 3 years it was impossible for her to walk... then Dr. Jeffrey Korchek performed a knee replacement... a perfect job. A month after the surgery she is walking like she hasn't done in years and incr ... ”
    - Lorena F.
  • “So back in April I was involved in a nasty bike accident that left me with a severely broken arm. 10 days in the hospital and 4 surgeries later I'm released to start the slow process of recovery. By the time my last surgery had finished and healed, could barely move my wrist, turn my arm, open my hand, or use my fingers. I was told by my surgeon that I ... ”
    - Eric R.
  • “Dr Moses listens to you, gives you options for treatment, answers all your questions and explains everything you need to know to make an informed decision. I highly recommend them ”
    - Jose
  • “Everyone here was great Came in after surgery on my dominant wrist for a fracture and after 6 weeks I am almost back to normal functionality. Jamie was my therapist and she is great. Would recommend going here. ”
    - Cameron H.
  • “They evaluated me carefully, always listen to my feedback, and adjusted workouts to see my progression, and in the end, I was able to be discharged from treatment and return to my normal activities earlier than planned. I definitely built more strength in the program than I had before, and feel confident that I can continue building strength at home with ... ”
    - Brain M.