Refill or Change to Medication
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Refill at SAME pharmacy?
Contact that pharmacy FIRST to start the request.
It’s easy and better for you for these reasons:
1. The pharmacy will check if the medication is available and in stock.
2. The pharmacy will look up costs based on your insurance benefits.
3. The pharmacy will quickly e-send (FAST, typically same day) to OSS since the pharmacy has the info already.
Refill at a NEW pharmacy?
Best is if you fill out the form at bottom of this webpage. The OSS Medication Messaging team will then hand off the request to the OSS providers to review and then send to the new pharmacy so you can then pick up the medication.
New or a change to a medication?
If you need a new or change to a medication because you are having a dental procedure (for those patients who had a joint replacement), or because the medication is is not helping or you have an allergy, then please request an appointment. Our team will be able to make a quick assessment about the next steps to take.
Important
- Been more than 3 months since you have seen the OSS provider? If yes, you’ll need to meet with the provider. Click now to request an appointment.
- Give OSS 2 business days to review the medication refill. We try to do it faster but again, give us 2 days. Always try to make the request in advance before your medication runs out.
- If OSS ends up sending in the request for the refill, OSS will only find out if medication is unavailable only after it is sent. That is why OSS always recommends the patient contact the pharmacy first so the pharmacy can be the one to request.
- OSS does not have a preferred pharmacy or an affiliation.
Read What Our Patients Say
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“So back in April I was involved in a nasty bike accident that left me with a severely broken arm. 10 days in the hospital and 4 surgeries later I'm released to start the slow process of recovery. By the time my last surgery had finished and healed, could barely move my wrist, turn my arm, open my hand, or use my fingers. I was told by my surgeon that I ... ”- Eric R.
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“I went to Dr. Mikhael for (an) ankle ligament and bone spur surgery. The entire process was smooth and easy as surgery can be. I also went to their physical therapy center for recovery. Everything there from Apryl to their PT assistants were ready and helpful. ”- Brian
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“Dr. Korchek was outstanding during both of my hip replacements. (It's due to him that I'm out standing, myself!) His explanations during every step of the process are clear, creating an atmosphere of complete confidence and trust. He was attentive before and after the procedure and the surgery itself was flawless. ”- Anonymous
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“Did my PT here after a major back surgery. Love OSS! Everything runs well, people are friendly. I came out strong as hell and confident in my new abilities. ”- Brenna R.
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“Dr. Moses was Fantastic He diagnosed my hand problem and gave me all the information I needed to know about having a Trigger Finger. I've never had an appointment go so well. Kudos to the entire staff. ”- P.C.
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“Dr. Stephan V. Yacoubian is the best! He is knowledgeable, specific, and treats with care and patience. I have had my left & right shoulder surgically repaired after two unfortunate accidents and never looked back. It’s a been a dream come true. ”- Maxine W.