Orthopaedic Surgery Specialists Orthopaedic Surgery Specialists
Top

Refill or Change to Medication

 

Refill at SAME pharmacy?

Contact that pharmacy FIRST to start the request.

It’s easy and better for you for these reasons:  
1.  The pharmacy will check if the medication is available and in stock. 
2.  The pharmacy will look up costs based on your insurance benefits. 
3.  The pharmacy will quickly e-send (FAST, typically same day) to OSS since the pharmacy has the info already.

 

Refill at a NEW pharmacy?

Best is if you fill out the form at bottom of this webpage.  The OSS Medication Messaging team will then hand off the request to the OSS providers to review and then send to the new pharmacy so you can then pick up the medication. 

 

New or a change to a medication? 

If you need a new or change to a medication because you are having a dental procedure (for those patients who had a joint replacement), or because the medication is is not helping or you have an allergy, then please request an appointment. Our team will be able to make a quick assessment about the next steps to take. 

 

Important

  • Been more than 3 months since you have seen the OSS provider? If yes, you’ll need to meet with the provider. Click now to request an appointment.
  • Give OSS 2 business days to review the medication refill. We try to do it faster but again, give us 2 days. Always try to make the request in advance before your medication runs out. 
  • If OSS ends up sending in the request for the refill, OSS will only find out if medication is unavailable only after it is sent. That is why OSS always recommends the patient contact the pharmacy first so the pharmacy can be the one to request.
  • OSS does not have a preferred pharmacy or an affiliation.

 

More Resources

Read What Our Patients Say

  • “OSS professionals were the best possible expert guides to my recovery. They were compassionate and effective, and I am so grateful to have them as my health care providers. I highly recommend them especially for those who need hand and wrist physical therapy. ”
    - Iiona
  • “It was efficient, courteous and helpful. I called and they got me in within an hour of my phone call. I didn't wait long, they gave me x-rays and I saw a doctor within 30 min total. ”
    - A.R.
  • “The care my 11-year old received from Omar Duenes at OSS was outstanding….as soon as Omar D. saw them (Xrays of wrist), he was able to determine that she broke her wrist. He was extremely professional, knowledgeable, and helpful. ”
    - DeAnna
  • “I interviewed several doctors for me spinal fusion. I actually have had three done on my neck but was not happy with my doctor and his love for the patient. Dr. Falkenstein is a great doctor and actually spends time with you to explain what is wrong and how he can fix it. He sits down with you shows you your MRI and shows you at the cases where people ... ”
    - Kowser O.
  • “Two years since I had both knees replaced and all is good! I believe I left a very positive review not long after, so this is basically a repeat of that. Dr Shahan Yacoubian does the knee replacements, and he knows what he is doing. His staff is great too and their physical therapy center next door is top notch! They were great! Didn't push too hard to ... ”
    - Marc S.
  • “Dr. Feldman is my go-to ortho….He has been my orthopedic for >12 years… He has performed (my) hip replacement. Spinal fusion. Meniscus tear and cartilage damage repair. He has also done a knee replacement on my left knee…. They focus on getting patients thru and on time; learn their names and you will learn how special they all are. As for Dr. Feldman... ... ”
    - TRM