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Refill or Change to Medication

 

Refill at SAME pharmacy?

Contact that pharmacy FIRST to start the request.

It’s easy and better for you for these reasons:  
1.  The pharmacy will check if the medication is available and in stock. 
2.  The pharmacy will look up costs based on your insurance benefits. 
3.  The pharmacy will quickly e-send (FAST, typically same day) to OSS since the pharmacy has the info already.

 

Refill at a NEW pharmacy?

Best is if you fill out the form at bottom of this webpage.  The OSS Medication Messaging team will then hand off the request to the OSS providers to review and then send to the new pharmacy so you can then pick up the medication. 

 

New or a change to a medication? 

If you need a new or change to a medication because you are having a dental procedure (for those patients who had a joint replacement), or because the medication is is not helping or you have an allergy, then please request an appointment. Our team will be able to make a quick assessment about the next steps to take. 

 

Important

  • Been more than 3 months since you have seen the OSS provider? If yes, you’ll need to meet with the provider. Click now to request an appointment.
  • Give OSS 2 business days to review the medication refill. We try to do it faster but again, give us 2 days. Always try to make the request in advance before your medication runs out. 
  • If OSS ends up sending in the request for the refill, OSS will only find out if medication is unavailable only after it is sent. That is why OSS always recommends the patient contact the pharmacy first so the pharmacy can be the one to request.
  • OSS does not have a preferred pharmacy or an affiliation.

 

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Read What Our Patients Say

  • “Dr. Falkenstein has performed 2 lower back microdiscectomies in the past with excellent results. I've seen other doctors since the surgeries and they have all commented on the excellent work performed by Dr. Falkenstein. I am going back for fusion surgery soon and feel very comfortable with him performing this surgery. I've also had questions pop up ... ”
    - Russel L.
  • “I went to Dr. Mikhael for (an) ankle ligament and bone spur surgery. The entire process was smooth and easy as surgery can be. I also went to their physical therapy center for recovery. Everything there from Apryl to their PT assistants were ready and helpful. ”
    - Brian
  • “My visit with Dr. Feldman was wonderful. He was very thorough (and) explained what the cause of my back pain might be. ”
    - Maragaret
  • “Great Facility! Dr. Moses is perfection. ”
    - Tom M.
  • “Got an appointment the very next day after breaking my leg. Thank the doctor at Burbank Urgent Care for calling over the referral. Everyone was very professional and compassionate. The PA and his assistant, Brian, were great at casting my leg with safety and comfort. What a relief! ”
    - Sai-Ling M.
  • “Dr. Feldman is the best doctor I ever got. Thank you for being the dedicated, thoughtful, and compassionate doctor that you are! You always go above and beyond and work tirelessly towards a healthy outcome. ”
    - Kharmen R.