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Refill or Change to Medication

 

Refill at SAME pharmacy?

Contact that pharmacy FIRST to start the request.

It’s easy and better for you for these reasons:  
1.  The pharmacy will check if the medication is available and in stock. 
2.  The pharmacy will look up costs based on your insurance benefits. 
3.  The pharmacy will quickly e-send (FAST, typically same day) to OSS since the pharmacy has the info already.

 

Refill at a NEW pharmacy?

Best is if you fill out the form at bottom of this webpage.  The OSS Medication Messaging team will then hand off the request to the OSS providers to review and then send to the new pharmacy so you can then pick up the medication. 

 

New or a change to a medication? 

If you need a new or change to a medication because you are having a dental procedure (for those patients who had a joint replacement), or because the medication is is not helping or you have an allergy, then please request an appointment. Our team will be able to make a quick assessment about the next steps to take. 

 

Important

  • Been more than 3 months since you have seen the OSS provider? If yes, you’ll need to meet with the provider. Click now to request an appointment.
  • Give OSS 2 business days to review the medication refill. We try to do it faster but again, give us 2 days. Always try to make the request in advance before your medication runs out. 
  • If OSS ends up sending in the request for the refill, OSS will only find out if medication is unavailable only after it is sent. That is why OSS always recommends the patient contact the pharmacy first so the pharmacy can be the one to request.
  • OSS does not have a preferred pharmacy or an affiliation.

 

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Read What Our Patients Say

  • “Kudos to Dr. Abby Merrin and PT Alexandria Tayo. They helped me overcome my hip issue and I am now able to walk and run pain free. They were personable, kind and compassionate. Dr. Merrin took the time to explain the benefits of each exercise and how It would help diminish my symptoms. I would recommend OSS to anyone that needs physical therapy. ”
    - Jo-Ann L.
  • “A talented & sympathetic surgeon, Dr. Falkinstein takes his time with you, explaining your MRI and options in detail. When I opted to go straight to surgery because of my pain level and severity of disc displacement, he got me in within a week! ”
    - Nicole B.
  • “I heartily recommend OSS Elite for anyone with carpal tunnel syndrome or any other hand problem (mine was arthritis in my wrist). The outstanding therapists there are so precise and knowledgeable, fully explain what each exercise does, give excellent training on changes to make in daily life movements, and make sure that each patient knows exactly how to ... ”
    - Peter L.
  • “I've seen Dr Stephan Yacoublan for several different injuries. He performed my surgery to fix a torn rotator cuff in the past and that was the quickest I've ever recovered from any surgery (and I've had many.). This time around I'm seeing him for my knee, where he's going to try a gel injection and physical therapy. I love that he doesn't jump straight ... ”
    - Krissie B.
  • “My son got x-ray's done promptly, I felt very confident in Dr. Moses and when my son needed a custom splint made they were VERY helpful in making it right away on the premises and boy does it look good ”
    - A.H.
  • “Got an appointment the very next day after breaking my leg. Thank the doctor at Burbank Urgent Care for calling over the referral. Everyone was very professional and compassionate. The PA and his assistant, Brian, were great at casting my leg with safety and comfort. What a relief! ”
    - Sai-Ling M.