Patient Outcomes
We track OUR outcomes.
OSS is committed to giving YOU the best health outcome and the best patient experience.
Our advice on how to pick a doctor:
- Find out what other patients are saying. Talk to them directly or skim online reviews to get their opinion, a subjective understanding.
- THEN, look at the doctor’s actual objective scores.
We want to be objective about how we have helped our patients.
Since 2020, OSS has used OutcomeMD, a HIPPA compliant, and smart software that tracks patients’ health outcomes.
Before your procedure or surgery at OSS, OutcomeMD will text or email you a set questions (called an assessment) that are specific to your condition. OutcomeMD will take your answers and then compare it to thousands of other Patient Reported Outcomes (PRO) measures. OutcomeMD will again email or text you a set of questions after you have had your treatment (surgery, procedure).
Once you’ve answered each assessment, OutcomeMD will give you a score to let you know how your outcome compares to others. This score is objective because the score compares your response to thousands of other responses. At the bottom of your screen (right side), click Patient Results to view our patients’ outcomes after surgery at our surgery center.
Are you getting better or worse?
- We, your doctors and medical team, can now access information on how you are responding to the surgery or procedure beyond the post-treatment follow-up visits.
- If we get notified that your responses are “atypical” and are signaling urgency for where you are in your recovery timeline, then our medical team will reach out to you.
- You, as the patient, get more comfort knowing we are tracking your outcome beyond the traditional norm.
- The best part is that you can also post your positive health outcome on your social media or to a review website if you'd like!
How It Works?
1. Once you elect to have surgery at OSS ((this service is available when we use the surgery center), OSS will then send you a text or email so you can get set up on OutcomeMD.
2. Before your procedure, you’ll then set up your profile and answer the first survey on OutcomeMD. Answer honestly so our medical team knows how you were feeling before the procedure. This first survey sets the baseline of how much pain you had before the treatment.
3. As you recover, you will get more texts and emails from OutcomeMD. We will use your responses to fine tune your recovery plan. Plus, if you tell us in OutcomeMD that you are suffering, then our medical team will contact you - we are here to help and ensure your recovery is in the norm.
4. At any time, you can log in to see how you've scored. You can also add any event to your unique timeline by scrolling down - we'll be able to see and review these alongside with you!
Read What Our Patients Say
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“If there were more stars, he deserves all! My mom knee was devastated by arthritis and osteoporosis (perhaps due to her age) for more than 8 years and the last 3 years it was impossible for her to walk... then Dr. Jeffrey Korchek performed a knee replacement... a perfect job. A month after the surgery she is walking like she hasn't done in years and incr ... ”- Lorena F.
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“Excellent experience with the clinic. ”- Paymon B.
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“I heartily recommend OSS Elite for anyone with carpal tunnel syndrome or any other hand problem (mine was arthritis in my wrist). The outstanding therapists there are so precise and knowledgeable, fully explain what each exercise does, give excellent training on changes to make in daily life movements, and make sure that each patient knows exactly how to ... ”- Peter L.
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“Dr. Moses was Fantastic He diagnosed my hand problem and gave me all the information I needed to know about having a Trigger Finger. I've never had an appointment go so well. Kudos to the entire staff. ”- P.C.
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“It was efficient, courteous and helpful. I called and they got me in within an hour of my phone call. I didn't wait long, they gave me x-rays and I saw a doctor within 30 min total. ”- A.R.
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“Dr. Feldman has treated me on and off for over ten years. ... I love that OSS has everything he needs to diagnose in-house which makes it very easy. ”- Stacey L.