Orthopaedic Surgery Specialists Orthopaedic Surgery Specialists
Top

Patient Outcomes

We track OUR outcomes.

OSS is committed to giving YOU the best health outcome and the best patient experience.

 Our advice on how to pick a doctor:

  1. Find out what other patients are saying. Talk to them directly or skim online reviews to get their opinion, a subjective understanding.
  2. THEN, look at the doctor’s actual objective scores.

We want to be objective about how we have helped our patients.

Since 2020, OSS has used OutcomeMD, a HIPPA compliant, and smart software that tracks patients’ health outcomes.

Before your procedure or surgery at OSS, OutcomeMD will text or email you a set questions (called an assessment) that are specific to your condition.  OutcomeMD will take your answers and then compare it to thousands of other Patient Reported Outcomes (PRO) measures.  OutcomeMD will again email or text you a set of questions after you have had your treatment (surgery, procedure). 

Once you’ve answered each assessment, OutcomeMD will give you a score to let you know how your outcome compares to others.  This score is objective because the score compares your response to thousands of other responses. At the bottom of your screen (right side), click Patient Results to view our patients’ outcomes after surgery at our surgery center. 

Are you getting better or worse?

  • We, your doctors and medical team, can now access information on how you are responding to the surgery or procedure beyond the post-treatment follow-up visits.
  • If we get notified that your responses are “atypical” and are signaling urgency for where you are in your recovery timeline, then our medical team will reach out to you.
  • You, as the patient, get more comfort knowing we are tracking your outcome beyond the traditional norm. 
  • The best part is that you can also post your positive health outcome on your social media or to a review website if you'd like!  

How It Works?

1. Once you elect to have surgery at OSS ((this service is available when we use the surgery center), OSS will then send you a text or email so you can get set up on OutcomeMD. 

2. Before your procedure, you’ll then set up your profile and answer the first survey on OutcomeMD. Answer honestly so our medical team knows how you were feeling before the procedure. This first survey sets the baseline of how much pain you had before the treatment.

3. As you recover, you will get more texts and emails from OutcomeMD. We will use your responses to fine tune your recovery plan. Plus, if you tell us in OutcomeMD that you are suffering, then our medical team will contact you - we are here to help and ensure your recovery is in the norm.

4. At any time, you can log in to see how you've scored. You can also add any event to your unique timeline by scrolling down - we'll be able to see and review these alongside with you!

Book an appointment with an OSS Specialist

Read What Our Patients Say

  • “Dr. Stephan V. Yacoubian is the best! He is knowledgeable, specific, and treats with care and patience. I have had my left & right shoulder surgically repaired after two unfortunate accidents and never looked back. It’s a been a dream come true. ”
    - Maxine W.
  • “The PA Vaz Galstjan treated my son very well when he came in for a fractured elbow. He was very quick to get a diagnosis…his skills for patient care were excellent! ”
    - Jerald P.
  • “This place was referred to me by my doctor after I tore my ACL and I'm very happy with everything. My doctor suggested I try PT before going with surgery. I am 6 weeks in and already walking with no issues, doing lunges, squats and other resistance training. ”
    - A R.
  • “Two years since I had both knees replaced and all is good! I believe I left a very positive review not long after, so this is basically a repeat of that. Dr Shahan Yacoubian does the knee replacements, and he knows what he is doing. His staff is great too and their physical therapy center next door is top notch! They were great! Didn't push too hard to ... ”
    - Marc S.
  • “Got an appointment the very next day after breaking my leg. Thank the doctor at Burbank Urgent Care for calling over the referral. Everyone was very professional and compassionate. The PA and his assistant, Brian, were great at casting my leg with safety and comfort. What a relief! ”
    - Sai-Ling M.
  • “Dr Moses listens to you, gives you options for treatment, answers all your questions and explains everything you need to know to make an informed decision. I highly recommend them ”
    - Jose